💡 Dec. Lunch & Learn - Field Scripts: Say the Right Thing Without Sounding Scripted

Just like in the movies, the best performances are rehearsed but feel completely natural. 

• Use scripts as a training tool to boost confidence and consistency in the field. 
• Help techs sound natural and trustworthy — not robotic or pushy. 
• Drive more upsells and better service outcomes with words that feel authentic and practiced. 

Scripts don’t have to sound robotic. In fact, when used well, they help your techs and plumbers speak with more confidence, clarity, and professionalism.  

This session will show you how to create and train on simple scripts that guide conversations, improve upsells, and build trust with homeowners all without sounding like a sales pitch. Learn how the right words at the right time can elevate service and increase revenue.