Date posted
Dec
19
Like a football team running routes, scripts ensure everyone knows their role, creating a predictable, professional experience that builds customer...
Read PostLunch & Learn Recaps
Lunch & Learns are valuable meetings - revisit them as needed!
Date posted
Nov
21
Techs are the primary customer. A tech-first culture attracts and retains them, which is more cost-effective than replacing them.
Read Post
Date posted
Oct
17
Approach complaints as opportunities to improve processes or satisfy customers, and streamline the process for all.
Read Post
Date posted
Sep
19
Shaping the year ahead with a plan for growth and success for contractors.
Read Post
Date posted
Aug
21
A practical session where you'll learn how to attract top-tier technicians and keep them on your team, led by Dennis the Apprentice.
Read Post
Date posted
Jul
17
Lunch & Learn Topic: An interactive workshop on pricing strategies for plumbing businesses, led by Kimberly Kean. Thank you to our sponsor...
Read Post
Date posted
Jun
19
Discuss smart strategies for marketing service businesses, featuring insights from Kimberly Kean's experience growing Gene Johnson Plumbing.
Read Post
Date posted
May
22
Which financial and operational number matter? Kimberly Kean lays out what you need to look at.
Read Post
Date posted
Apr
17
Dennis shares how they went from a good number of reviews to having the most in the market.
Read Post
Date posted
Mar
6
Speaker: Dennis Hamon of Dennis The Apprentice Topic: Higher Invoice Averages Thank you to our Lunch & Learn Sponsor, Platinum Partner Brennex...
Read Post
Date posted
Aug
28
Join us as we explore the art of maintaining composure under pressure and its impact on sales. We’ll dive into research-based strategies to...
Read Post