💡 Nov. Lunch & Learn - Who’s Your Real Customer? Rethinking Leadership in Contracting

Many contractors focus all their energy on the customer but the real key to growth might be standing in your own warehouse. 

• Shift your mindset to see your field team as your most important “customer” 
• Align field and admin leaders to support techs with the tools, trust, and communication they need 
• Build a culture that retains top talent and drives better service, stronger sales, and happier customers. 

This session challenges you to see your plumbers, HVAC techs, and field teams as your most important “customers.” When you support them with the right leadership, tools, and culture, they deliver better service, drive higher sales, and stick around longer.  

Discover how field and admin leaders can align to create a workplace where your team thrives...and where your customers notice the difference.