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Free Training Friday: Drive Higher Plumbing Profitability Through Educating Customers

Friday, June 20, 2025
10:30 AM - 11:00 AM (PDT)

Virtually Hosted by BDR

Event Details

In today’s plumbing market, customers don’t want to be sold—they want to understand. Shifting your approach from “salesperson” to “educator” is one of the most powerful ways plumbing technicians can build trust, increase average tickets, and drive long-term profitability.

In this Free Training Friday session, we’ll explore the difference between selling and educating in the home—and why making that shift leads to better customer experiences and stronger business results. Then, we’ll break down a simple three-step approach your team can use to confidently educate customers on products and services, uncover more needs, and present solutions that make sense.

This isn’t about using scripts or pressure tactics—it’s about equipping your techs to lead with value and win with trust. In this 30-minute session, attendees will learn:

  • The key differences between selling and educating in the plumbing industry
  • A three-step educational approach to guide in-home conversations
  • How to build trust, uncover more opportunities, and increase close rates

Join us and discover how an education-first mindset can drive better results for your team and greater value for your customers.

REGISTRATION DETAILS:
Date: June 20, 2025
Time: 10:30 a.m. - 11:00 a.m. PT
Location: Virtual
Cost: FREE

Register Here

For More Information:

Angie Swartz
Angie Swartz
BDR University Training Advisor BDR - Business Development Resources, Inc. (206)870-1880x1120